Citizens' Guide to Obtaining Information and Records from the City

This site is designed to facilitate your access to City records and contains many useful tools and resources to assist you in your search and retrieval of information and records. It is the City’s goal to provide the public with timely access to public information and records about their city and the business of city government.  The City will respond to citizen requests for information as quickly as possible.  Many requests for information, particularly regarding city programs and services can be handled by phone, e-mail or at a department’s front counter.  Additionally, many requests for public records can be made available for public review at the time a request is made or within 3 business days of a request.  However, some requests for documents may take longer, such as requests for documents which involve interdepartmental coordination, extensive research, retrieval of records from off-site storage or the compilation of voluminous records. 

We Want to Hear From You!

Your comments are always welcome and help to ensure that you receive the best service.  Please contact us with any questions, comments, and suggestions.  If you experience difficulty obtaining a response to your request, contact us to inform us of your concerns.  Please be as specific as possible.  Details will help us to understand and address your issues or concerns.
  

*PDF file  opens in a new browser window. To read PDF files, download a free copy of Adobe Acrobat Reader.  If you are unable to access .pdf documents online, please contact us via email (clerk@CityofBerkeley.info), telephone (510) 981-6900, or TDD (510) 981-6903 so that we can provide an alternate format.