Councilmember Linda Maio
Missed Pickups


Missed pickups must be reported by 5pm the next business day (Monday – Friday) following your regularly scheduled collection day by calling (510) 981-7270. Missed pickups of residential refuse reported beyond that time period will not be collected until the next regularly scheduled collection day for your location.

Refuse Crews are in the field until 2:30pm. If your container was not emptied by 2:30pm, please call Refuse Customer Service at (510) 981-7270 Monday – Friday 8am – 5pm.

  • For example, if your regular pick-up day is Monday and your container is not emptied as of 2:30pm on Monday, you must report a missed pick-up by 5pm Tuesday. If your regular pick-up day is Friday, you must report a missed pick-up by 5pm the following Monday. 

Extra Pick-up Bags

Residential customers who did not report their missed pick-up or who need extra refuse service may purchase special green bags at all Berkeley Public Library branches, at the Finance Customer Service Center, or at the Transfer Station. These bags cost $5.10 each and will be collected with the next scheduled collection.

Commercial customers may arrange for additional collections by calling Refuse Customer Service at (510) 981-7270.

For more Collection Schedule & Services Information, please visit: http://www.cityofberkeley.info/ContentDisplay.aspx?id=6558