Department of Public Works
Department of Public Works

Disability Compliance Program 

City of Berkeley
Department of Public Works
1947 Center Street, 4th Floor
Berkeley, California 94704

TEL: (510) 981-6341
TTY: (510) 981-6347
FAX: (510) 981-6340 

Disability Compliance Program/ADA Compliance Coordinator 

The City of Berkeley's Disability Compliance Program coordinates efforts to ensure that people with disabilities have access to City programs and services. The program is in the Department of Public Works and oversees the City's efforts to comply with all applicable federal, state and local laws.  The City of Berkeley's ADA Compliance Coordinator is the Director of Public Works.

In addition to ensuring physical access to City programs and services, the Disability Compliance Program develops training programs and resource materials and advises City employees about how to integrate people with disabilities in City activities. Program Staff answers questions from both citizens and City employees about accommodating persons with disabilities.

Service Animals Welcome in Berkeley Program 

Service dogs are an essential part of daily life for many people with disabilities.  Whether it is picking a dropped object, alerting a person to an imminent seizure or guiding somebody safely across a street, a service dog can perform many essential tasks for their human partner, allowing them to continue to live independently as participating members of society.  The information presented here is intended to help businesses and service dog owners to understand their rights and responsibilities. 

Service Animals Welcome in Berkeley (Resolution No.65.751-N.S.) affirms the City's support for compliance with existing laws relating to service animals.  For more information visit:

  Resolution No. 65,751-N.S.  

 Service Animals Welcome in Berkeley Sign 

Service Animal Bulletin

For information on the term "service animal" and the service animal provisions in the U.S. Department of Justice revised regulations implementing the Americans with Disabilities Act visit: and

What does the ADA require?

Answer: Access and freedom from discrimination 

People with disabilities are protected from discrimination under a variety of laws, including the Americans with Disabilities Act (ADA), Section_504 of the Rehabilitation Act of 1973 and portions of the California Civil Code. Public programs may not discriminate against people based upon a disability and must offer all services, programs, and activities in ways that allow equal participation. These State and Federal laws in conjunction with City ordinances and policies ensure the following:

Communication Access - While utilizing City services, people with hearing, vision, speech or other disabilities are entitled to "effective communication" such as interpreters, real time captioning, assistive listening devices, Braille, large print, or audio cassette.

Facility Access - The City will remove physical barriers that keep people with disabilities from using its programs. The City has reviewed all of its facilities and has removed many of the barriers.  As new facilities are built or existing ones remodeled, the City continues to remove barriers to full participation.

Employment Accommodations - Accommodations for employees with disabilities are handled by each division and the Human Resources Department. City employees who have a disability should consult their supervisor or the Human Resources Department if an accommodation is required for doing the job.

Policies, procedures, and practices must be conducted in a way that avoids discrimination. The Disability Compliance Program reviews City policies and practices, and continues to propose revisions or new procedures to prevent discrimination. The outcome of these changes means better service for everyone.

Information and Referral

The Disability Compliance Program is a resource for training and technical assistance. The primary direct service the Program offers to citizens is information and referral about the variety of local and regional programs providing disability-related services and information about one's rights as a person with a disability.

Grievance Procedure

The City Developed grievance procedures to assist in resolving grievances arising under Title II of the ADA.  The City's Grievance Procedures are set out at:

Administrative Regulation 1.13.

 Commission on Disability  

Meeting the third Wednesday each month, except August and December, the Commission on Disability advises the City Council about policy, budget, programs and accessibility issues of importance to Berkeley citizens with disabilities. The Commission offers a public forum for members of the community to raise issues of concern and acts as an advocate to make Berkeley more accessible for all people with disabilities.

The Disability Compliance Program and the Commission on Disability can be reached at:

TEL: (510) 981-6341
TTY: (510) 981-6347
FAX: (510) 981-6340


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Department of Public Works, 2180 Milvia Street, Berkeley, CA 94704
Questions or comments? Email: Phone: (510) 981-6300
(510) 981-CITY/2489 or 311 from any landline in Berkeley
TTY: (510) 981-6903